How To Unblock A Prison Call Jun 2026

If your number was blocked because you do not have a prepaid account, you can set one up through ICSolutions. Register by phone at 888‑506‑8407 or online at www.icsolutions.com. There is no fee for setting up an account.

Many facilities require you to create an account and prepay for calls before receiving the first call.

How to Unblock a Prison Call: A Complete Guide to Restoring Connection

If you use third-party spam filtering apps, open the application settings and check the "Blocked" or "Spam" logs. If you see the prison's phone number listed, manually change the status to "Approved" or "Whitelisted." Turn off "Silence Unknown Callers" in your iPhone or Android system settings temporarily to ensure the call routes through. Step 4: Reach Out to the Inmate Phone Vendor how to unblock a prison call

Using speakerphone can create an echo that triggers the automated three-way call detection algorithms.

General customer service and unblock requests at 877‑650‑4249; AdvancePay setup and deposits at 800‑483‑8314; GettingOut support at 866‑516‑0115.

If the account has funds but remains blocked, call the vendor’s customer support line explicitly requesting a "number unblock." Step 3: Remove Cell Phone and Carrier Blocks If your number was blocked because you do

If your personal cell phone number cannot be unblocked due to strict local carrier routing issues, consider these legal alternatives to maintain communication: Set Up a Dedicated Remote Number

Check if your specific phone number has been flagged or placed on a "Do Not Call" status within their system.

Always turn off call waiting before accepting a prison call. On most networks, dialing *70 before making a call disables it, or you can turn it off entirely within your smartphone's cellular settings. Many facilities require you to create an account

Maintaining contact with a incarcerated loved one is vital for their emotional well-being and successful rehabilitation. However, many families experience the sudden frustration of blocked prison calls. When a phone line is cut off, it can cause immediate anxiety.

Many blocks happen because of problems with your phone account, not because of any mistake you made. Here is how to resolve the most common account‑related issues.