A: Some third-party vendors claim to offer password recovery or removal tools for SEPM. Use extreme caution with any third-party tool, as it could introduce security vulnerabilities or further corrupt the SEPM database.
For SEP 14, you must use official, supported methods. This requires that your email system is configured to send password reset links. If you cannot use that method, you should try the following steps:
The standard way to reset a password in SEP 14 is via the link on the logon screen. Launch SEPM : Open the management console logon screen. Click Forgot Password : Enter the username (usually admin ). resetpass.bat for symantec 14 download
resetpass.bat is a batch utility provided by Symantec to reset the password for the SEP 14 console. This utility is a lifesaver when you forget your password or need to regain access to the console.
Never use it to bypass security controls on active, production machines without authorization. A: Some third-party vendors claim to offer password
Are you using the or a Microsoft SQL Server ? What exact error message do you see if the script fails?
If you encounter any issues while using resetpass.bat to reset your SEP password, here are some troubleshooting tips: This requires that your email system is configured
: If you need to remove the SEPM client from a machine but do not have the uninstall password, resetpass.bat will not help. Instead, you must use the CleanWipe tool , which is available through the Broadcom Support Portal or your official download fulfillment center. Broadcom TechDocs from the Broadcom portal? How can I unlock my admin user? | Endpoint Protection
Forget your Symantec Endpoint Protection Manager (SEPM) admin password? You cannot access your security console.