: Abrupt updates triggered through automated administration tools like SCCM or patch deployment tools. Step-by-Step Fixes for Error 2753
Automated tools often clear out conflicting installations faster than manual methods.
If this guide helped you, consider sharing it with others who encounter the same cryptic message—they’ll thank you for saving their sanity.
Use a tool like 7-Zip to extract the contents of the downloaded .exe file into a new folder. acrosup64.dll is not marked for installation
If these steps do not work, you may need to check the Windows Installer log files to find the exact source of the conflict, as discussed in Patch My PC support forums .
: Editing the registry can cause serious problems if done incorrectly.
If the product name references or Adobe Reader , right-click the parent key folder on the left and select Delete . 4. Deploy Using the Enterprise Offline Installer Use a tool like 7-Zip to extract the
Select "Reader" or "Acrobat" (whichever you're trying to fix) and let it remove all registry keys and temp files. :
Follow the prompts to completely scrub the installation database, and immediately after completion. 2. Manually Clear Residual AppData and Program Folders
Follow the prompts, select your target version, and click . Restart your computer immediately after completion. Method 2: Manually Purge Adobe AppData Folders If the product name references or Adobe Reader
If you are getting this error while using the Adobe Creative Cloud desktop app, try downloading the from the Adobe website instead. These installers are often more "forceful" and can bypass the minor MSI conflicts that trigger the acrosup64.dll error.
In extreme cases, a (keeping your files) or a clean OS reinstall may be necessary—though very rare for this specific error.
When an installer checks for this file’s presence or registration state, the "not marked for installation" flag indicates a in Windows Installer’s internal database.
The error typically manifests in several ways: