Add the Sentinel RMS folder (typically found in C:\Program Files (x86)\Common Files\SafeNet Sentinel ). 5. Disable Network Adapter Power Saving
Error 120 is fundamentally a validation failure. When you launch ETABS, it calls upon the Sentinel RMS License Manager to read a coded string inside your license file. If this string is missing, expired, altered, or blocked by system permissions, ETABS throws Error 120. Primary Causes
Click on under Virus & threat protection settings.
Error 120 is a licensing issue associated with CSI products, particularly when using network (floating) licenses or network-activated standalone licenses. It essentially means that the ETABS application on your computer is looking for the license server (or licensing service) but is receiving no response, a delayed response, or a refusal of the request. Common Causes for License Not Recognized Error 120 etabs license not recognized error 120
: Some users running older versions of ETABS (like 2016 or 2018) use tools like RunAsDate to set the system date to an earlier period (e.g., 2018 or 2019) to bypass expiration checks.
Antivirus programs frequently block the Sentinel RMS tools, causing verification timeouts. Open > Virus & threat protection .
Click under the synchronizing clock configuration panel. Navigate to Language & Region settings. Add the Sentinel RMS folder (typically found in
. According to the CSi Knowledge Base , this error strictly stems from either an incomplete license file , corrupted registry strings , or an outdated Sentinel RMS License Manager utility .
The lservrc file, which contains the authorization codes, may be missing critical components or failed to write correctly during activation.
Navigate to the support/downloads section and download the latest or Sentinel RMS License Manager . When you launch ETABS, it calls upon the
To resolve Error #120, follow these official and community-tested methods:
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: For standalone licenses, the most direct fix is to deactivate the license and then reactivate it to ensure the license file is fully generated.