Alps Electric Hidclass 10013 Updated High Quality

If you are currently experiencing a boot loop or if the update is causing significant system instability, consider hiding the update or checking your manufacturer's support site for a more current driver.

To help tailor the next steps, please share the of your laptop, if your touchpad is currently working , and any specific error code you see. Share public link

| Issue | Solution | |-------|----------| | Touchpad not working after Windows Update | Roll back driver: Device Manager → touchpad → Driver → Roll Back Driver. | | Cursor jumps / erratic movement | Disable "PalmCheck" or "Palm Tracking" in old ALPS utility (if present). Or adjust touchpad sensitivity in Settings. | | "HIDClass 10013 driver error (Code 10/31)" | Uninstall device → check "Delete driver software" → restart. Windows will reinstall HIDClass driver automatically. | | Two-finger scroll broken | Go to → enable "Two-finger scroll". | | Missing advanced gestures | Install latest HP/Dell Touchpad Driver from your laptop's support page (even if older year – their custom ALPS driver enables gestures). | alps electric hidclass 10013 updated

If the update fails to install or keeps reappearing, you can:

If the touchpad stopped working immediately after the update, Windows allows you to revert to the previous functional version. Press and select Device Manager . If you are currently experiencing a boot loop

Human Interface Device (HID), specifically for Alps-branded pointing devices. Original Release: Originally dated April 6, 2017 Categorized as an Optional/Preview driver for Windows 10 (Creators Update and later).

If your touchpad works perfectly and you want to stop Windows from trying to install this broken update, you can block it. | | Cursor jumps / erratic movement |

– Available for Windows 10 Creators Update 64-bit, this driver package provides updated installation files that may fix various issues, add new functions, or upgrade to the available version if a driver is already installed.

| Issue | Likely Cause | Solution (2026) | |-------|--------------|----------------| | Touchpad not detected | BIOS set to PS/2 instead of I2C | Enter BIOS → Advanced → Internal Pointing Device → I2C/HID mode | | Jittery cursor / erratic movement | Wrong driver (generic Microsoft HID) | Force install Precision Touchpad driver via .inf from OEM support | | Two-finger scroll not working | Gesture mapping lost | Check regedit : HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PrecisionTouchPad\ | | Device shows "HID-compliant mouse" only | Windows falling back to legacy mouse driver | Uninstall device, scan for hardware changes, then manually update driver to "I2C HID Device" | | No gestures in Windows 11 | Touchpad not in Precision mode | Use Get-PnpDevice -PresentOnly | Where-Object $_.FriendlyName -like "*ALPS*" in PowerShell. If "Class" is "Mouse", not Precision. |

When designing and installing the Alps Electric HID Class 10013, consider the following: