To test connectivity, log into the Kerio Control SSH console (if enabled) or use the Ping tool within .
Content filtering is not enabled within the Traffic Rules. Step-by-Step Troubleshooting and Solutions
Navigate to . Uncheck and re-check Enable Kerio Control Web Filter . Click Apply . 4. Advanced Troubleshooting: HTTPS & Wildcards
Is your Kerio Control showing an "Invalid Authorization" error specifically, or is it just stuck in a "Disabled" state without further detail? Using Kerio Control Web Filter
Check your license status in the GFI Administration Interface .
KC-WF-001 Product: Kerio Control (formerly WinRoute) Affected Versions: 9.x, 8.x, and legacy 7.x Symptoms: Web filtering fails, content rules are ignored, and the administration interface shows a warning that categorization is disabled.
Web Filter categorization disabled. Serial number: ko-197974
: Connect to your appliance via an SSH client (like PuTTY). Run Reset Commands :
Kerio Control cannot communicate with the Zvelo web categorization servers to determine the category of a requested URL. Common Causes for Web Filter Failure