App-po-14160 Document Action Not Completed Successfully Extra Quality -

TECH-PO-14160-R1 Applies to: Oracle Purchasing (PO), Oracle E-Business Suite (R12.x & 11i) Symptoms: Error pop-up when attempting to approve, create, or update a purchase order.

This should generally be done in a test environment first and may require a patch mentioned in My Oracle Support Note 390023.1 4. Apply Recommended Patches

If the PO is tied to an internal requisition, the requisition status might be preventing the cancellation of the related PO. app-po-14160 document action not completed successfully

: Verify the header and shipment statuses. If the PO is "In Process," it must be reset to "Incomplete" using scripts like poxrespo.sql before further actions can be taken. Clear Stuck Transactions Navigate to Receiving > Transaction Status Summary Query the PO number to find any stuck records.

: A disabled or inactive charge account on the PO distributions can block completion of document actions. : Verify the header and shipment statuses

: Known bugs in specific Oracle versions (e.g., R12) often require patches like PSA RPC Patch 14563642 or referring to Oracle Support Note 1912083.1 . Recommended Troubleshooting Steps APP-PO-14160: Document Action Not Completed Successfully

Most APP-PO-14160 errors are tied to a failed workflow background process. Log in with the responsibility. : A disabled or inactive charge account on

"Error: APP-PO-14160: Document action not completed successfully."

Open the affected Purchase Order via the entry form.

: The charge account associated with the PO may no longer be enabled.