While continuing to hold the Power button, .

A: No. That requires a separate resetter for the chip on the cartridge itself.

Because this is a proprietary utility meant for certified technicians, Canon does not host it on public consumer support pages. Step 1: Secure the Download File

Turn the printer back on and check for error messages. If the error code (e.g., 5B00) no longer appears, the reset was successful. Run a test print to confirm proper operation.

Download the Service_Tool_V5103.zip or similar file.

Resetting the software counter stops the error code, but .

Canon Service Tool V5103 Download: Full Guide and Fixes If you own a Canon inkjet printer, you may eventually encounter error codes like . These codes signify that the ink absorber —a sponge-like material inside your printer that collects excess ink—is full. To address this, the Canon Service Tool V5103 is the go-to software, allowing users to reset the waste ink counter and get their printer back in action without expensive repair shop visits.

– Click “Main” under “Waste ink pad counter” and then click “Set.” Wait 10 seconds. Do the same for “Platen” if available.

Turn the printer off, wait 10 seconds, and turn it back on normally. Important Safety and System Requirements

IB4000 series (IB4010, IB4020, IB4040, IB4050, IB4060, IB4070, IB4080, IB4090), IB4100 series