Infortrend Warranty Check
Checking the warranty status of your Infortrend systems is a straightforward process, provided you have the necessary device information. Follow these steps to verify your coverage: Step 1: Locate Your Device Serial Number (S/N)
If you need help determining your options, please let me know:
Knowing when the standard warranty expires (usually 3 years from shipment) allows you to plan for extended support contracts, reducing the risk of downtime. infortrend warranty check
: You can purchase up to 2 additional years of coverage (for a total of 5 years). What Voids the Warranty?
| Component/Product Type | Warranty Period | |---|---| | Standard Storage System (EonStor, etc.) | 3 years | | SSD (Solid State Drive) | Warranty ends at purchase period or total bytes written (TBW) limit | | Battery Backup Unit (BBU) – Standard | 1 year | | BBU (G6 Models) | 3 years (non-extendable) | | EonAI Appliance | 1 year | | Replacement Parts | 90 days or remaining original term, whichever is longer | Checking the warranty status of your Infortrend systems
To use the Service Center, you will need to log in or create an account. When creating a service request, the system will ask for your product details to verify its warranty standing.
Maximizing uptime and protecting enterprise data storage infrastructure requires a clear understanding of equipment warranty coverage. For organizations utilizing Infortrend network-attached storage (NAS) and storage area network (SAN) systems, keeping track of active support agreements prevents costly out-of-pocket repair bills and minimizes operational downtime. What Voids the Warranty
Once submitted, the portal will display the lifecycle metrics for your hardware, including:
To ensure your organization is never caught off guard by unexpected hardware failures or lapsed support contracts, implement these proactive management steps:
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.
The official warranty policy is available at: 🌐 https://www.infortrend.com/global/support/terms-conditions 🌐 https://www.infortrend.com/global/Support/Warranty