This information should help guide you through the process, but keep in mind the specific steps may vary. Ensuring you have the correct information for your device model is key.
If your DVR is connected to your local network, you can request a reset link or reset file using Longse’s official desktop software, typically called , VMS , or IMS300 . Step-by-Step Network Reset
: Send the serial number and the exact system date to Longse technical support to receive a dynamic password . longse dvr password reset link
If you linked an email address during setup, you can receive a reset code directly.
Send this information to Longse Technical Support via their official website. This information should help guide you through the
The app will generate a temporary security code on your phone screen.
Once you regain access using the Longse DVR password reset link, prevent this headache: Step-by-Step Network Reset : Send the serial number
While the device is powered on, hold down this button for 10-15 seconds. The unit should restart with its default credentials (often username admin , password blank or 12345 ). 4. Super Password Generator (H.264 Generic)
Use the official or the physical reset button. If you are not tech-savvy, contact your installer or Longse’s official support.
Use a metal screwdriver or paperclip to short (bridge) these two pins together.
Keep the pins bridged for 15 to 20 seconds until you hear a prolonged beep or see the system reboot on your monitor.